ACCESSIBILITY STATEMENT

1. Our Commitment to Accessibility

PranaCare Ltd is committed to providing accessible, inclusive, and equitable services for all clients. We strive to ensure that counselling, coaching, mediation‑informed support, and organizational consulting are available to people with diverse abilities, identities, and communication needs.
Accessibility is an ongoing practice, and we welcome feedback to help us improve.

2. Digital Accessibility

We aim to make PranaCare.ca accessible to as many users as possible by:
  • Using clear, readable text
  • Maintaining consistent page structure
  • Ensuring compatibility with screen readers
  • Providing high‑contrast text and simple layouts
  • Avoiding flashing or disruptive visual elements
  • Designing pages that work on multiple devices and browsers
If you encounter any digital barriers, please let us know so we can address them promptly.

3. Communication Accessibility

We offer multiple ways to communicate, including:
  • Email
  • Phone
  • Secure messaging through approved platforms
  • Written materials
  • Digital forms
We do not provide therapeutic or coaching support through social media. See the Social Media & Communication Policy.
If you require communication accommodations, such as simplified language, additional processing time, or alternative formats, please let us know.

4. Physical Accessibility

For in‑person services, we aim to provide spaces that are:
  • Physically accessible
  • Safe and welcoming
  • Free from environmental triggers when possible
  • Supportive of sensory needs
If you require specific accommodations (mobility support, sensory adjustments, seating preferences), please contact us before your appointment.

5. Service Accessibility

We strive to make our services accessible by:
  • Offering virtual sessions
  • Providing flexible scheduling when possible
  • Using trauma‑informed and culturally intelligent approaches
  • Respecting diverse communication styles
  • Adjusting session pacing to meet client needs
If you need accommodations for counselling, coaching, or consulting sessions, we will work collaboratively to support you.

6. Financial Accessibility

PranaCare Ltd offers a range of services at different price points. While we do not provide sliding‑scale counselling, we offer:
  • Digital programs
  • Tools and insights
  • Organizational services
  • Coaching options
These may support accessibility for clients with varying financial needs.
See the Payment & Refund Policy for details.

7. Feedback and Requests for Accommodation

If you experience barriers or require accommodations, you may contact us at any time. We will review your request and work with you to find an appropriate solution.
Please include:
  • Your name
  • The service you are accessing
  • The accommodation you are requesting
  • Any relevant details that may help us support you

8. Ongoing Improvement

Accessibility is an evolving practice. We regularly review our website, digital tools, and service delivery to ensure they remain inclusive and responsive to client needs.
Your feedback helps us grow.

9. Contact Information

PranaCare Ltd Edmonton, Alberta Email: hello@pranacare.ca Phone: 587‑778‑1110



I CONSENT TO RECEIVE COACHING SERVICES  For myself and/or my dependent(s)
I/We have read and understood the PranaCare Ltd Coaching Agreement, including the nature of coaching, the limits of confidentiality, the distinction between coaching and counselling, and the ethical commitments aligned with the International Coaching Federation (ICF).
I/We have had the opportunity to ask questions and discuss any concerns with Nimir Raval, ACC‑Certified Coach, and understand that coaching is a voluntary, collaborative process focused on growth, clarity, and development.
I/We understand that coaching is not therapy, not counselling, not crisis support, and not a substitute for medical, legal, or financial advice.
I acknowledge that all decisions made during or after coaching sessions are my own responsibility, and PranaCare Ltd is not liable for personal, relational, professional, or organizational outcomes resulting from coaching conversations.
I/We understand that I/we may withdraw consent at any time, discontinue coaching at any time, and request clarification about the coaching process whenever needed.
By signing or submitting this form, I/we voluntarily consent to participate in coaching services provided by PranaCare Ltd.